Tickets For The Movie Can Be Changed. Shenzhen Pioneered The Standard.

The Consumer Council of Shenzhen held a news conference to inform Shenzhen of the implementation of the standard of movie ticket refund and alteration (hereinafter referred to as the "standard").

At the meeting, the first batch of 20 theater representatives who joined the "standard" signed the "Shenzhen City Theater self regulatory specification undertaking", and promised to support the movie ticket "retreat to sign", and consciously safeguard the legitimate rights and interests of consumers.

It is reported that the "standard" is the first national movie ticket refund standard, and the comprehensive situation of the major cinemas in the city is formulated. This also indicates that the Shenzhen Municipal Council has become the first organization in the country to introduce the standard of movie ticket refund.

In addition, the standard "ladder type" refund.

It is divided into four stages according to the time when the consumers change the signature.

They are: more than 24 hours, no refund, change fee, 2-24 hours, no more than 10% of the fares, 1-2 hours, no more than 20% of the fares, and 30% hours for 0.5-1 hours.

It is understood that at the press conference, the first batch of 20 theaters who joined the "standard" signed the "Shenzhen theater self regulatory specification undertaking" and promised to abide by the relevant contents of the standards voluntarily and voluntarily.

Xiong Handong, deputy director of Shenzhen Consumer Council, said at the press conference that the introduction of the standard of movie ticket refund and alteration is of great significance, which is conducive not only to optimizing the industrial and business environment, but also to improving the quality and service of the industry, which is more conducive to the protection of the rights and interests of consumers.

In September 2018, the China Film (15.780, 0.41, 2.67%) release and publication Association issued a notice on the "refund of signature" requirement for movie tickets, and made clear the specific measures for "refund and signature" of movie tickets.

Since the announcement, the Shenzhen Consumer Council has carried out a continuous consumption supervision work for the city's film industry.

After the supervision, the opening rate of movie tickets in Shenzhen's major cinemas increased from 5% to 80%.

For the implementation of this situation, the Shenzhen Consumer Council will also encourage consumers to supervise the whole process.